Professional dry cleaning service

Q: Which areas do deliver to?

A: Our delivery area is currently limited to Jacksonville and Ponte Vedra. Mainly east of I-95 to the beaches. If you are outside this area p

Q: Do I need to have something every week?

A: No.  We’re happy to serve you as long as you are a regular user of our services Most of our customers give us something at least once a month.

Q: Do I have to be there when the drop-off or pick-up is made?

A: No. Just leave your clothes for us on your designated morning and we’ll return them to your predetermined drop-off location.

Q: Does Ecowise Cleaners charge a delivery fee?

A: No.  There is no additional charge for our delivery service.

Q: Is there a minimum order size?

A: Yes, Minimum Order is $20.

Q: Can you hold my clothes until I return from a trip?

A: Yes.  We’re happy to hold your clothes and deliver them to you once you return from your trip.

Q: How do I tell Ecowise Cleaners about a special request with my garment?

A: Simply leave a detailed note in your bag identifying the specific garment along with your request.  For example: Please repair the hem in the brown Tommy Bahama pants.

Q: What type of bag do I use to put my clothes in for pick-up?

A: We will provide personalized Ecowise Cleaners laundry bags.

Q: What if I have a large item like a comforter that won’t fit in my green laundry bag?

A: You may put this inside of a large lawn garbage bag and tie the drawstring of your laundry bag around the top of the bag to designate that you would like us to pick it up.  Household items generally take more than one day to turn around and will be returned as soon as possible.

Q: How will you know my scheduled drop-off and pick-up days?

A: Upon sign-up, your driver or our route manager will call you to discuss your normal schedule.

Q: How do I pay you?

A: We keep your encrypted credit card stored on our PCI compliant point of sale system and charge you before we make delivery.  This method of payment allows us to control costs and provide our home delivery service at our regular store prices

Q: Does Ecowise Cleaners Dry cleaning offer a guarantee?

A: Definitely!  We guarantee you will be thrilled with the amount of time you are saving each week by having Ecowise Cleaners take care of your dry cleaning and laundry needs.  If you are not completely satisfied with your experience, we do whatever it takes to make sure you are happy now and in the future.

Q: What areas does Ecowise Cleaners Dry Cleaning have pick-up and delivery service?

A: We have regular delivery routes in Jacksonville and Nocatee area depending on your zip code.

Q: What does Ecowise Cleaners pick-up and deliver?

A: We pick up and deliver any garments or household items that need dry cleaning, laundry and alterations or repairs.

Q:How Free Pick-up & Delivery Works?

A: Simple! once you sign up for our service, we provide you with a bag to place your garments in. On specific days you leave the bag hanging on your font door and we'll pick it up and do the rest.